Terms and Conditions of Purchase – Online Dietary Supplement Store

1. Introduction Welcome to our online nutrition product store. Please read these terms and conditions carefully, as they constitute a legal agreement between you (“User”) and us (“Store”). By accessing and using our services, you agree to be bound by these terms and conditions.
2. Products and INVIMA Registration Our store specializes in selling nutrition products, which are original, sealed, and have the necessary INVIMA registration for commercialization in Colombia. This registration ensures that the products are safe and meet the quality standards set by the authorities.
3. Shipping Scope We ship throughout Colombia. Delivery times may vary depending on location and product availability. Check our shipping section for detailed information on delivery times and costs.
4. Returns, Exchanges, and Refunds For safety and quality reasons, we do not accept returns or exchanges of products purchased online. We also do not offer refunds or product exchanges under any circumstances.
5. User Responsibility The User is responsible for providing accurate and up-to-date information during the purchase process, including shipping address and contact details. Any errors may result in delays or delivery issues.
6. Intellectual Property Content on our online store, such as images, descriptions, and texts, is protected by intellectual property rights. Unauthorized reproduction, distribution, or use is prohibited without our express consent.
7. Privacy and Security We respect your privacy and are committed to protecting your personal data in accordance with our Privacy Policy. We use security measures to protect user information but cannot guarantee absolute online security.
8. Modifications to Terms and Conditions We reserve the right to modify these terms and conditions at any time. Changes will take effect upon publication on our website. Please review this section periodically for updates.
9. Contact If you have questions, comments, or concerns about our terms and conditions, please contact our customer service team through the channels specified on our website.

By making a purchase on our online store, you agree to comply with these terms and conditions. Thank you for choosing us as your nutrition product provider.